Privacy Policy

Information that may be collected

Personal information can include registration details, contact information, date of birth, account preferences, identity information, verification records, payment-related data, transaction history and other information connected with use of 22Ricky Casino Online.

Technical information can also be generated when the website is used. This may include browser type, device information, session identifiers, page interactions, technical logs and security-related records.

Additional information can arise through casino activity itself. Examples include game history, tournament participation, leaderboard progress, qualifying bonus activity, VIP Points, current VIP level, cashback status and the use of promotional rewards.

The exact information involved depends on the service or feature being used. A visitor reading the FAQ does not necessarily generate the same type of data as an account holder making a deposit or progressing through the VIP Program.

How information may be used

Information may be used where necessary to operate 22Ricky Casino Online, maintain account-related functions, provide requested services, apply promotional rules consistently and protect the security of the website.

• To create and maintain account functionality.
• To provide access to casino games, tournaments, bonuses and VIP features.
• To process qualifying deposits, withdrawals and related transaction records.
• To confirm identity, age, account ownership or payment ownership where required.
• To calculate tournament participation, leaderboard scoring and reward eligibility.
• To maintain VIP Points, VIP level status, cashback eligibility and related progression.
• To determine whether promotional deposit, Free Spin or other bonus conditions have been met.
• To identify unusual account activity, suspected fraud, misuse or duplicate-account behaviour.
• To investigate technical problems, payment disputes or account-related issues.
• To support security, record-keeping, responsible gambling and legal obligations where applicable.

Payment and transaction information

Payment-related information may be processed when a deposit, withdrawal or other account transaction is requested. Records can include the selected payment method, amount, transaction time, transaction status and information showing whether a payment was completed, rejected, cancelled or reversed.

Transaction information can also be relevant when determining eligibility for deposit-based promotions. For example, the 22Ricky Casino welcome package, Tuesday reload, Wednesday Free Spins or Friday bonus may depend on whether a qualifying deposit has actually been completed.

Payment data may also be reviewed for security purposes, including confirming account ownership, investigating unusual transaction patterns or preventing unauthorised use of a payment method.

Sensitive payment information should only be handled where it is necessary for the relevant transaction or verification process and should not be displayed publicly through ordinary website pages.

Identity and account verification

Verification information may be requested when it is reasonably necessary to confirm identity, age, account ownership, payment ownership or eligibility for a particular account-related feature.

Depending on the circumstances, verification may involve identification documents, proof of address, payment ownership information or other records required to complete the relevant check.

For an Australian-facing casino environment, age verification is particularly important because gambling services are intended for adults aged 18 and over.

Verification records should be used only for legitimate account, security, fraud-prevention or compliance purposes and retained only for as long as reasonably required for those purposes.

Casino, tournament, bonus and VIP activity

Information can be generated whenever an account interacts with the casino features described throughout 22Ricky Casino Online.

Game-related information can include titles played, qualifying wagers, session activity and other records required to operate the selected game or apply relevant account conditions.

Tournament information may include qualifying deposits, eligible real-money play, leaderboard points, temporary ranking, final position and reward status. This is necessary where a competition such as Daily Rush Race or Mars 2 uses player activity to create a live leaderboard.

Bonus information can include qualifying deposits, the current welcome stage, Free Spin activation, wagering progress, expiry periods and whether a recurring promotion has already been used during the relevant period.

VIP information may include accumulated VIP Points, current VIP level, deposit and turnover progress, cashback status, milestone rewards and access to level-specific benefits such as a Personal VIP Manager or recurring VIP offers.

These records help apply the relevant game, tournament, bonus and VIP conditions consistently and can also be used when reviewing a dispute or suspected misuse.

When information may be shared

Information may be made available to service providers that support functions required to operate the website or account-related services. These functions can include hosting, payment processing, identity verification, technical maintenance, security, fraud prevention and game delivery.

Only information reasonably required for the relevant function should be made available, and those handling the information should be expected to apply appropriate confidentiality, security and data-handling requirements.

Information may also be disclosed where required by applicable law, where necessary to investigate suspected unlawful activity, or where disclosure is reasonably required to protect legitimate rights or security interests.

Ordinary personal account information is not automatically made public simply because 22Ricky Casino Online is used. However, limited information such as an approved display name or leaderboard position may be visible where a tournament is designed around public or semi-public ranking.

Retention of personal information

Personal information should be retained only for as long as it is reasonably required for the purpose for which it was collected or where a longer period is necessary for security, fraud prevention, dispute handling, accounting or legal reasons.

Different categories of information can therefore have different retention periods. Account records, payment history and verification records may need to be kept for a different period from temporary browser logs or short-lived technical information.

Tournament and promotion records may also need to remain available long enough to confirm leaderboard outcomes, verify bonus eligibility or resolve questions about whether particular conditions were completed.

When information is no longer required, it should be deleted, anonymised or otherwise handled according to the applicable retention process.

Privacy choices and individual rights

Depending on applicable law, individuals may have rights relating to the personal information associated with them. These can include access, correction, deletion, restriction, objection or portability.

Where processing depends on consent, that consent may also be withdrawn where applicable. Changing a preference does not necessarily affect processing that took place lawfully before the change was made.

Some privacy requests may be limited where information must be retained to confirm identity, protect against fraud, resolve disputes, maintain transaction records or comply with applicable legal requirements.

Optional promotional communication preferences may be adjusted through available account or message controls where those functions are provided. Security, verification or important service-related notices may still be necessary even when optional marketing is disabled.

Protecting personal information

Organisational and technical measures may be used to protect personal information against unauthorised access, accidental loss, alteration, misuse or inappropriate disclosure.

No online environment can remove every security risk. Visitors should therefore protect access to their own account by using a strong and unique password and by keeping any connected email account secure.

Passwords, authentication details, payment confirmation codes and account recovery information should not be shared with other people.

Extra care should be taken on shared or public devices. Account sessions should be closed after use, and stored login information should not be left available on a device that is no longer under the visitor's control.

Changes to this Privacy Policy

This Privacy Policy may be updated when website functionality, account features, information practices or applicable requirements change.

The month and year displayed at the top of this page identify the current policy period presented on 22Ricky Casino Online.

Visitors may review this page periodically to understand the current approach to account information, transactions, verification, promotional activity, security and privacy choices.